Privacy Policy — How dni88 Handles Your Data
At dni88, protecting the personal information of our players is a core responsibility. This Privacy Policy explains exactly what data we collect, why we collect it, how it is stored and secured, and the rights you hold as a registered player on our platform.
Your Data, Your Rights
Registered players on dni88 have the right to access, correct, or request deletion of their personal data at any time by contacting our support team at [email protected].
SSL-Encrypted Connections
All data transmitted between your device and the dni88 platform is encrypted using industry-standard SSL/TLS protocols. Your login credentials and payment details are never transmitted in plain text.
No Unauthorised Selling
dni88 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Data shared with partners is limited to what is strictly necessary to operate the platform and process transactions.
Transparent Cookie Use
We use cookies to maintain your session, remember preferences, and understand how players navigate the site. You can manage cookie preferences through your browser settings at any time.
KYC Data Handled Carefully
Identity documents submitted for KYC verification are stored on secure, access-controlled servers. They are used only for verification purposes and are never shared beyond our compliance team and regulated verification partners.
Defined Retention Periods
Personal data is not retained indefinitely. Account data is held for the duration of your active relationship with dni88, plus a retention period required by applicable financial regulations. See Section 7 for full details.
1. Data We Collect
When you register for an account on dni88 or use any part of our platform, we collect certain categories of personal data. The specific data we collect depends on how you interact with the platform and what features you use. Below is a comprehensive breakdown of the information we gather and why.
1.1 Registration Data
When you create a dni88 account, we collect the following information:
- Full legal name as it appears on your government-issued identity document.
- Date of birth (used to verify that you meet the 18+ age requirement).
- Mobile phone number (used for account verification, OTP authentication, and support communications).
- Email address (used for account notifications, promotional communications where opted in, and support correspondence).
- Residential address in Bangladesh.
- Username and encrypted password.
- Preferred payment method details (e.g., bKash account number, Nagad number, bank account details).
1.2 Identity Verification (KYC) Data
To comply with anti-money laundering obligations and to verify your eligibility to withdraw funds, we may collect:
- Scanned or photographed copies of government-issued photo ID (National Identity Card, passport, or driving licence).
- Proof of address documentation (utility bill, bank statement, or official correspondence dated within 90 days).
- Proof of payment method ownership (screenshots or confirmations from bKash, Nagad, Rocket, Upay, or your bank).
- Selfie or live photograph where required to match against your submitted identity document.
1.3 Transactional Data
Each time you deposit, withdraw, wager, or otherwise transact on the dni88 platform, we record:
- Transaction type, amount (in BDT / ৳), date, and time.
- Payment method used and associated reference numbers.
- Game session details including the game name, provider, stake, outcome, and session duration.
- Bonus and promotional credit usage history.
1.4 Technical & Device Data
When you access the dns88 platform via a web browser or mobile device, we automatically collect certain technical information:
- IP address and approximate geolocation (city/region level, not precise GPS).
- Device type, operating system, and browser version.
- Session timestamps, pages visited, and navigation paths within the platform.
- Referring URL (the page or source that directed you to dni88).
- Cookie identifiers and similar tracking data (see Section 4 for full details).
1.5 Communications Data
If you contact our support team via email, live chat, or any other channel, we retain records of that correspondence, including the content of messages, any attachments, and the date and time of each interaction. This data is used to resolve disputes, improve our support quality, and maintain a record of our service commitments.
2. How We Use Your Data
dni88 processes your personal data only for specific, legitimate purposes. We do not process data beyond what is necessary for those purposes. The table below summarises the primary uses of the data we collect and the legal basis for each processing activity.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Creating and managing your account | Registration data, device data | Contractual necessity |
| Processing deposits and withdrawals | Transactional data, payment details | Contractual necessity |
| Identity and age verification (KYC) | KYC documents, registration data | Legal obligation |
| Fraud prevention and security monitoring | Device data, IP address, transaction history | Legitimate interest |
| Responsible gaming monitoring | Play history, session data, self-exclusion status | Legal obligation & legitimate interest |
| Customer support and dispute resolution | Communications data, account data | Contractual necessity |
| Sending account notifications and alerts | Email address, phone number | Contractual necessity |
| Sending promotional communications (opt-in only) | Email address, play history | Consent |
| Platform analytics and performance improvement | Technical data, navigation data, cookie data | Legitimate interest |
2.1 Marketing Communications
If you have opted in to receive promotional communications from dni88 — for example, notifications about BPL cricket betting offers, slot tournaments, or seasonal promotions around Eid or Pohela Boishakh — we will send these to your registered email address or phone number. You may withdraw your consent and unsubscribe from marketing communications at any time by contacting our support team. Opting out of marketing does not affect account-essential notifications such as deposit confirmations, withdrawal updates, or security alerts.
2.2 Automated Decision-Making
Certain processes on the dni88 platform use automated analysis, including fraud detection systems that flag unusual account activity and responsible gaming tools that identify patterns associated with problem gambling. Where an automated process results in a significant decision affecting your account — such as a withdrawal hold or account restriction — you have the right to request human review of that decision by contacting our support team.
3. Data Sharing & Third Parties
dni88 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share data with third parties only in the following limited and defined circumstances:
3.1 Payment Processors
To process deposits and withdrawals, we share the minimum necessary transaction data with our payment partners, which include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, and Mastercard. Each payment partner operates under its own privacy policy and processes data as an independent controller for the purposes of executing your requested transaction.
3.2 Game Providers
Games available on the dni88 platform are delivered by licensed third-party providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. To facilitate gameplay, a session token and anonymised player identifier may be shared with the relevant game provider. These providers do not receive your full personal profile, email address, or payment details.
3.3 Identity Verification Partners
Where we use a third-party service to assist with KYC document verification, your submitted identity documents and associated registration data will be shared with that provider solely for the purpose of completing the verification check. All such partners are contractually bound to handle your data in accordance with applicable data protection standards.
3.4 Legal and Regulatory Disclosure
dni88 may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory authorities where required to do so by applicable law, court order, or to protect the legal rights and interests of the platform. In such cases, we will disclose only the data that is strictly required by the relevant legal demand.
3.5 Business Transfers
In the event that dni88's business operations are transferred, merged, or acquired by another entity, your personal data may be transferred as part of that transaction. You will be notified of any such change and the privacy practices that will apply to your data going forward.
4. Cookies & Tracking Technologies
The dni88 platform uses cookies and similar browser-based tracking technologies to deliver a functional, personalised, and secure user experience. A cookie is a small text file stored on your device by your web browser when you visit a website.
4.1 Types of Cookies We Use
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Maintain your login session, prevent CSRF attacks, load the correct regional platform settings. | No — required for the platform to function. |
| Functional / Preference | Remember your language preference, notification settings, and display options between sessions. | Yes — via browser settings. |
| Analytics | Collect anonymised data about how players navigate the platform, which pages are most visited, and where users encounter friction. | Yes — via browser settings. |
| Security | Detect suspicious login patterns, flag unusual device changes, and support fraud prevention workflows. | No — required for account security. |
4.2 Managing Cookies
You can control and manage cookies through your browser's settings. Most modern browsers — including Chrome, Firefox, Safari, and Edge — allow you to view, block, or delete cookies. Please note that disabling strictly necessary or security cookies will impair the functionality of the dni88 platform, and you may be unable to log in or conduct transactions. Disabling analytics or preference cookies will not prevent you from using the platform but will reduce personalisation.
4.3 No Third-Party Advertising Cookies
dni88 does not deploy third-party advertising cookies, retargeting pixels, or behavioural advertising trackers that follow your activity across other websites. Our cookie usage is limited to the categories described above and is strictly in service of delivering and improving the dni88 platform experience.
5. Data Security & Storage
The security of your personal data is a priority for dni88. We implement a layered set of technical and organisational measures designed to protect your information against unauthorised access, accidental loss, alteration, or disclosure.
5.1 Technical Safeguards
- SSL/TLS Encryption: All data transmitted between your browser or device and the dni88 platform is encrypted in transit using Transport Layer Security (TLS 1.2 or higher).
- Password Hashing: User passwords are never stored in plain text. They are processed using a one-way cryptographic hash function with a unique salt, meaning even our internal team cannot retrieve your password.
- Two-Factor Authentication (2FA): Players are encouraged to enable OTP-based two-factor authentication for additional account security. Where enabled, a one-time code is sent to your registered mobile number each time a login is attempted from an unrecognised device.
- Access Controls: Access to personal data within our internal systems is restricted on a need-to-know basis. Staff members can only access the data required to perform their specific role.
- Intrusion Detection: Our platform infrastructure is monitored continuously for anomalous access patterns, brute-force attempts, and other indicators of compromise.
5.2 Organisational Measures
Beyond technical safeguards, dni88 implements policies and procedures to protect personal data at an organisational level. All staff who handle personal data are trained on data protection obligations and are bound by confidentiality agreements. Access to KYC documents and sensitive financial data is limited to the compliance and finance teams, with all access events logged for audit purposes.
5.3 Data Breach Response
In the unlikely event of a data breach that poses a risk to the rights and freedoms of affected players, dni88 will take immediate steps to contain the breach, assess its scope, and notify affected players as promptly as practicable. The notification will describe the nature of the breach, the categories of data involved, and the steps you can take to protect yourself.
6. Your Privacy Rights
As a player registered on the dni88 platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all requests within 30 days of receipt.
6.1 Right of Access
You have the right to request a copy of the personal data that dni88 holds about you. Upon a verified request, we will provide a summary of your account data, transaction history, communication records, and any other personal information associated with your account.
6.2 Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Minor corrections — such as updating a phone number or email address — can typically be handled directly through account settings or by contacting support. Corrections to KYC-verified identity data may require re-submission of updated documentation.
6.3 Right to Erasure
You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you believe the data has been unlawfully processed. Please note that this right is subject to exceptions: we are required to retain certain data by applicable financial and anti-money laundering regulations for defined periods (see Section 7), and erasure requests cannot override those legal obligations.
6.4 Right to Restrict Processing
In certain circumstances — for example, while a dispute about the accuracy of your data is being resolved — you may request that we restrict our use of your personal data to storage only. During a restriction period, we will not process your data for any other purpose without your consent.
6.5 Right to Withdraw Consent
Where our processing of your data is based on your consent — specifically, the sending of promotional and marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal. You can opt out of marketing communications by contacting support.
6.6 Right to Object
You have the right to object to processing of your personal data where it is carried out on the basis of our legitimate interests, including profiling for fraud prevention or responsible gaming monitoring. We will honour such objections unless we can demonstrate compelling legitimate grounds that override your interests, or where the processing is necessary for the establishment, exercise, or defence of legal claims.
7. Data Retention
dni88 does not retain personal data for longer than is necessary for the purposes outlined in this Privacy Policy or as required by applicable law. The retention periods below reflect both our operational needs and the regulatory obligations applicable to online gaming and financial services operating in or serving the Bangladesh market.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Financial record-keeping and dispute resolution |
| KYC identity documents | Duration of account + 5 years after closure | Anti-money laundering regulatory obligation |
| Transaction records | 7 years from the date of each transaction | Financial compliance and audit requirements |
| Game session logs | 3 years from session date | Dispute resolution and responsible gaming monitoring |
| Support correspondence | 3 years from last interaction | Quality assurance and dispute evidence |
| Marketing consent records | Duration of consent + 2 years after withdrawal | Evidence of lawful processing basis |
| Cookie and analytics data | Up to 13 months from collection | Platform analytics and performance tracking |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked to any individual player. Anonymised, aggregated data may be retained indefinitely for statistical and business intelligence purposes.
8. Changes to This Policy
dni88 reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates to our data practices, changes in applicable law, new platform features, or feedback from our player community.
8.1 Notification of Changes
When we make material changes to this Privacy Policy — that is, changes that significantly affect how we collect, use, or share your personal data — we will notify registered players via their registered email address at least 14 days before the change takes effect. Minor amendments, such as corrections of typographical errors or clarifications that do not alter the substance of the policy, may be made without advance notice.
8.2 Acceptance of Revised Policy
Your continued use of the dni88 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and contact our support team to request account closure and the return of any available real-money balance.
8.3 Version History
The current version of this Privacy Policy is effective as of 1 January 2026. This is the initial published version of the policy. Future versions will be numbered sequentially, and a summary of changes will be provided with each revision.
8.4 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to how dni88 handles your personal data, please reach out to our dedicated privacy support team. All privacy-related enquiries are handled confidentially and with priority.
Contact: [email protected]
Response time: Within 48 hours, Bangladesh Standard Time (UTC+6).
18+ Players must be 18 years or older. Gambling involves financial risk. Please play responsibly.
Questions About Your Privacy at dni88?
Our support team is available around the clock to answer any questions about how we handle your data. You can also review our full Terms & Conditions or explore the platform.
18+ Players must be 18 years or older. Gambling involves financial risk. Please play responsibly.